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Error messages may run havoc on your customer engagement strategy whether you are running an ecommerce site or launching online promotions. You can lose leads and sales easily if you do not account for them. You can also try to improve your site performance or promotions’ numbers if you plan for the event of errors in advance. Or [...]

If you are constrained with time and resources, but need to create a compelling piece of marketing collateral that serves its purpose naturally, instantly and with ease of engagement, what would you choose - a one page guide, a white paper, a site or a video? My recent observations on the effectiveness of marketing content [...]

Communication is a vital skill that we developed and enhanced beyond the level that our counterparts in the animal world can currently rely on. However, we are still evolving and the amount of information we share rises every day. We are being trained or forced to perceive lots of complex information that we are to digest [...]

The key to a good ad is to reach the right audience at the right medium at the right time and deliver the right message with an emotional impact. Entertainment is omnipotent element of advertising that makes it a joy to produce it. Here are the top five favs that I am noticing these days:
1) [...]

Coming up with a new product name, creating new packaging and staying loyal to the master brand could be quite a challenge, especially when multiple stakeholders are involved. So, what helps us go through this creative process? What can we already apply for our benefit that was tested and lived through? - Provided that we [...]

Three Useful Models for Web Copywriting
Writing a web copy? It has been a while since you did any highly visible writing? Or do you simply wish to refresh your copywriting skills and use those for quality check review of your contracted writers? Maria Veloso, a 27-year expert in copywriting and direct marketing, shares her experience [...]

Using sex appeal in ads always works and we all see it for various products. Clothes advertisers always have that reference. However, I think this ad captivates not only with a catchy episode, but a nice closure - copy ” a new way to change your clothes”. Every time when advertising can actually make a [...]

While enjoying my Sunday morning, I stumbled upon this capivating video by Carl Fisch brought to my attention by Mike Arrington on CrunchNotes. Very dramatic production: the background music add the urgency sense to the content shared. I find it very exciting and inspiring! It alsmost wakes you up a bit and allowes your imagination get [...]

Teamwork, group projects and things that need to be done moved me to revisit the basics of how to get some action out of group communication process. I found a very useful framework of natural planning techniques from David Allen’s book (Getting Things Done) that I would like to share. It is a 5 phase process:
1) [...]

I had a chance to listen to the speech of Scott McCain, the author of the book “What Your Customers Really Want”.  Very engaging speaker. He expressed a great point that I wanted to share. We all hear about the elevator speech and short story that we need to tell our customers (I even blogged on it [...]